Do you avoid the term "emotional"?

Updated by Brady Stroud [SSW] 1 year ago. See history

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<figureEmbed figureEmbed={{ preset: "badExample", figure: 'Bad example: to sound like you are emotional about this', shouldDisplay: true } } /><figureEmbed figureEmbed={{ preset: "goodExample", figure: 'Good example: to sound like you are passionate about this', shouldDisplay: true } } />

Taken from the video "Chris Voss: "Never Split the Difference" | Talks at Google" at 23:50.

Acknowledgements

Adam Cogan
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