Do you know how to use SNOM VOIP phones? (Physical Phones + Microsoft Lync)

Updated by Christian Morford-Waite [SSW] 1 month ago. See history

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<introEmbed body={<> Using Microsoft Teams? We recommend you check out the latest phone here: [Do you know how to use the Yealink T55A Microsoft Teams phone?](/do-you-know-how-to-use-the-yealink-t55a-microsoft-teams-phone) <introYoutube url="https://www.youtube.com/embed/NZTY5f1mMWk?rel=0" description="" /> Using SNOM phones, transferring a call, creating a conference call, or making an internal call, is very easy. </>} />

Transferring a call

  • While speaking to Mr Northwind, press (Hold)
  • Press (Directory)
  • Then choose a person from the list

OR

Dial the external number, press (Tick)

  • Tell the staff member "Mr Northwind for you"
  • Press (Transfer), press (Tick)

Making a Conference Call (up to 5 people)

  • While speaking to Mr Northwind, press (Hold)
  • Press (Directory).
  • Then choose a person from the list

OR Dial the external number, press (Tick)

  • Tell the staff member "Adding you to a conference call"
  • Press (Conference) to start the conference

Making an Internal Call

  • Lift handset (or press speaker)
  • Press (Directory)
  • Choose a person
  • Press (Tick)

Read more about implementing Skype for Business.

Acknowledgements

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