Do you make business travel easier?
Updated by Jimmy Chen [SSW] 10 months ago. See history
Traditional method (collecting physical tax invoices)
Some companies may ask employees to get a physical tax invoice and get it reimbursed through the finance team.
✅ Pros:
- No additional system is required
❌ Cons:
- Hard to manage – Approval may get lost, and tax invoices can be missing, or duplicated
- Out of pocket – It may take days to have the reimbursement processed and paid
- Heavy admin – Managing paperwork is time-consuming and relies on human resources
Expense management system
Software can be used to get expenses approved, paid and reimbursed.
E.g. Xero Me, the Best Mobile App for Expenses.
✅ Pros:
- Less admin – Expense claims can be processed easily in the cloud
- Efficient reimbursement – Can be reimbursed anytime, anywhere
❌ Cons:
- Risk of not being paid - If the tax invoices are missed or forgotten
- No analysis tool – Hard to have insights into the expenses

❌ Figure: Bad example - Trying to find taxi receipts and how to get them reimbursed
Taxi corporate account
Business users can set up a corporate account that manages travel expenses with a few clicks, or offer employees a digital pass with a prepaid budget. E.g, 13 Cabs for business.
✅ Pros:
- Safe and secure – Taxis usually provide a level of safety and professionalism
- Cloud-based dashboard – Easy to manage multiple bookings at once and pay with a corporate account or passengers themselves
- Customized Pass – Digital or physical pass that has customisable travel rules
❌ Cons:
- Cannot be used overseas – The operating area of taxi companies are often limited
- Not flexible enough – May require admin to book the taxi for the passengers or the passengers are pre-approved to travel within the area
Uber for Business (Recommended)
Uber for Business is a powerful tool that allows employees to use Uber services including ride or food delivery if they meet certain rules predefined by the business. This is done by adding a business profile to a new or existing Uber account, so the users have the option to pay with their business profile. It offers employees a simplified business travel experience because all the charges and invoices go to the business directly.
✅ Pros:
- Centralized dashboards - Real-time visibility, and control over all business rides. No more guesswork or manual tracking
- Global service – Travelling to New York or Tokyo? All are covered in one program
- Customization - Businesses can set pending limits, specify eligible ride types, define other parameters, and manage the access of employees at any time
- No misuse - Uber for Business forces the user to switch back to their personal profile if they go to a location that has not been pre-approved (see permitted locations in the figure below)
- Ride and meal vouchers - Businesses are able to create customised vouchers that can be shared and applied at checkout

Figure: Predefined rules that allow staff travelling to and from airports and within ACT
❌ Cons:
- Forced to go with Uber – People may have personal objections to Uber
- Safety and user experience – Generally, shared ride service provides less professionalism and safety compared to taxi services
✅ Figure: 
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