Do you have generic answers?

Updated by Brady Stroud [SSW] 1 year ago. See history

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<introEmbed body={<> Sometimes when a user asks a question that the bot doesn't know the answer to, they get an unhelpful response and no further options. Instead, it should give them some further options for how to find the information... </>} />
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❌ Figure: Bad example - Just answer I don't know

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✅ Figure: Good example - Using generic answer with extra information

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Acknowledgements

Luke Mao
Jim Zheng
Piers Sinclair
Adam Cogan
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