Expenses - Do you pay invoices completely?

Updated by Jimmy Chen [SSW] 11 months ago. See history

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<introEmbed body={<> If you negotiate with a supplier in relation to an invoice, do you ensure the invoice is reissued? It is not always common but sometimes you will negotiate a change in the agreed price once an invoice has been issued by a supplier. This might be because there was a change or defect in the good or service provided and a lesser amount is agreed or an agreement that a certain amount of the invoice will be paid later when the rest of the product or service is delivered. </>} />

Do not pay an invoice in part. You should ask the supplier to reissue the invoice or issue a credit note in relation to an invoice. Otherwise, the supplier may say that there is a balance of the invoice owing.

“Jim. OK, I'll just pay $165, not the $220 on the invoice"

❌ Figure: Bad example - Not paying the full amount of an invoice

“Dear Jim, please reissue the invoice or provide a credit note for the now agreed correct amount."

✅ Figure: Good example - Requesting a new invoice that will be paid in full

Acknowledgements

Adam Cogan
Cameron Shaw
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