Do you know when to send a group email over an IM group message?

<introEmbed body={<> Large distribution group emails (e.g NorthwindAll@, SSWAll@) should be used for critical information or emails that require feedback from users. For general information or random posts, reduce email noise by using an IM group (e.g. Microsoft Teams). </>} />

Group emails serve an important purpose in providing information to the entire organization in a way that is less likely to get lost than an Instant Message. It also provides a good method of allowing for a good cross section of staff responses. IM messages are better suited to general comments/information or random posts.

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